Incorporate customer experience into your product decisions.
In order to ensure customer satisfaction, it is essential to go beyond simply providing a solution and to focus on delivering real business value.
Collect a visual feedback NOW!
Feedback via text can be ambiguous, meaning mistakes may not get corrected the first time. To ensure that mistakes are fixed, consider getting a recording of the customer’s session. This will help to pinpoint the exact problem and make troubleshooting more effective. For developers, that is better than a foosball table in the office!
Gain confidence in your next feature decision
Implement a clear and efficient system for organizing and evaluating customer feedback, suggestions and issues. Ensure that your decision-making process is backed by solid data and evidence, obtained from reliable customer sources. Use this information to guide the development and implementation of your product roadmap.
All types of feedback in-one-platform
Features
Listen to your customers, because only they know best what the next feature should be.
Issues
General review
Compatibility
